Terms and Conditions for Patrizy Store

Last Updated: May 3, 2026

Welcome to Patrizy Store (www.patrizy.com). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. Patrizy Store is a subsidiary of Apexweb Global Solutions, a business entity duly registered with the Corporate Affairs Commission (CAC) of Nigeria under registration number BN 2655634.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Eligibility and User Use

  • Age Requirement: By using this website, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction.

  • Guest Checkout: Users are permitted to purchase products via guest checkout. While creating an account is not mandatory, you are responsible for providing accurate and current contact and delivery information during the checkout process.

2. Products, Pricing, and Taxes

  • Tax Inclusion: All prices displayed on the website are inclusive of relevant taxes, including Value Added Tax (VAT) where applicable.

  • Pricing Errors: While we strive for 100% accuracy, errors may occur. Patrizy Store reserves the right to cancel orders placed at incorrect prices due to typographical errors or technical glitches. In such cases, we will notify you and cancel the order before payment is finalized.

3. Payments

  • Payment on Delivery (PoD): Our primary payment method is Payment on Delivery.

  • Obligation to Pay: By placing an order, you commit to being present at the delivery address and having the exact total amount ready for the courier. Failure to complete payment upon delivery may result in the suspension of your ability to shop with us in the future.

4. Shipping and Delivery

  • Local Sourcing: To ensure efficiency, our products are sourced from within the local countries we sell to. Consequently, customers are not responsible for customs duties or import taxes.

  • Estimated Delivery: We aim to deliver all orders within 48 to 72 hours.

  • Delays: If a delivery is expected to take longer than the estimated window due to carrier delays or unforeseen circumstances, we will notify you via the contact information provided.

5. Returns, Refunds, and Cancellations

  • Return Window: We offer a strict 24-hour return window from the moment of delivery.

  • Eligibility for Returns: To be eligible for a return, the item must be:

    • Unused and in the same condition that you received it.

    • In the original packaging with all tags intact.

  • Proof of Condition: The customer must provide clear proof (such as a timestamped photo or video) that the item was not damaged by the user after receipt.

  • Return Shipping: The customer is responsible for paying all shipping costs associated with returning an item.

  • Cancellation Policy: Orders cannot be canceled once they have been shipped. Please ensure your order is correct before finalizing the checkout.

6. Limitation of Liability

Patrizy Store and its parent company, Apexweb Global Solutions, shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website.

7. Governing Law

These Terms and any disputes arising from your use of the website or purchases made through it shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

8. Contact Information

For any legal notices, questions, or customer support inquiries, please contact us at:

  • Email: info@patrizy.com

  • Website: www.patrizy.com

  • Parent Company: Apexweb Global Solutions (BN 2655634)